Today’s successful companies adapt to the needs of their customers. Wherever possible, manual processes have been replaced by automated processes to improve responsiveness. Oracle NetSuite Customer Relationship Management (CRM) provides powerful capabilities in a single cloud solution, including sales force automation, marketing automation and customer service and support. Oracle NetSuite CRM also includes powerful sales performance management, order management and partner management that integrates seamlessly with your Oracle NetSuite ERP and e-commerce investments.
It includes:
- Sales Force Automation
- Customer Service Management
- Marketing Automation
- Partner Relationship Management