NetSuite gives Orange Cyberdefense real-time info for all countries

01 · The challenge

Waiting for figures from every country

The CFO of Orange Cyberdefense was looking for a way to access all financial information across every country. As long as each branch sent in its figures separately, the overview only arrived once everyone was done.

Several branches were already using NetSuite and were happy with it, so the question was not which package, but how to bring two more countries onto the same footing, without IT having to support every language and every software package on its own.

02 · The solution

Two countries at once, with training on the job

Dynappco deployed NetSuite in the UK and Germany simultaneously, with named consultants working full time on the project. In the exploratory talks with several suppliers, it was that personal approach that stood out.

In Germany the order-to-cash procedure was fully revised and rebuilt in NetSuite. Employees received on-the-job training while they started working with the system. Because the deployment fell during the coronavirus pandemic, everything was done online.

• Deployment in the UK and Germany
• Consolidation across every country
• Order-to-cash revised in Germany
• One English-language system for all entities
• On-the-job training for employees
• Named consultants, full time on the project

03 · The result

Faster response on concrete figures

Managers now look up or forward the figures in real time and can intervene based on concrete information that is standardised across the different countries.

Because every country works in the same system, communication runs more smoothly as well: all information is labelled the same, accounting works with one system for all entities, and the financial accounts close efficiently. There were no surprises in terms of timing or budget.